Temenos Lifecycle Management Suite - Collection Product Guide
Release 21.05
There are no new features developed for the Collections module in this release.
| Feature | Title | Description | |
| Collections | |||
| 15682 | Savings Account number import from PSCU | This feature enhances the PSCU Collections Connector with the ability to override default mapping of the Account Number field when a Balance and Status file is processed. This allows the system to set the Savings Account Number value instead of the Credit Card Number value in the Account Number field. | |
| 16258 | Task Queue extended loading time | This feature enhances the task queue load time thereby improving the efficiency of the workflows and case queues loading process, when multiple users attempt to obtain tasks from the same queue. | |
| Defect | Description | |
| Collections | ||
| 53753 | Resolved an issue, when the email preview functionality in an email template does not work and displays “False” in the body of the email preview. | |
| 54180 | Resolved an issue in Related Accounts screen, when the styling of DQ accounts does not apply when the 'Related Accounts' tab is not the first tab. | |
| 54232 | Resolved an issue in the Messages panel of the Overview screen, where the messages are vertically formatted and incorrectly spaced. | |
| 54427 | Resolved an issue, where the workflow step fails to submit and transmit data to NCCI when running NCCI Workflow against an Account in Microsoft Edge or Google Chrome web browsers. | |
| 54559 | Resolved an issue in the Post Comment text box in the person workspace, where the application allowed additional characters after ‘<’ without any validation. | |
| 54571 | Resolved an issue when creating a case, where a case is created for the account without closing the Create Case workflow and not enabling the Get next button in the workflow. | |
| 54598 | Resolved an issue, where the user was not able to remove a workflow step from the workflow in the Chrome browser. | |
| 54626 | Resolved an issue in Views and Reports, where the Address field in Account > Persons > Primary > Default Address is incorrectly mapped to the Bad Address Flag in Account > Persons > Primary > Default Address. | |
| 54657 | Resolved an issue in the Case REO Invoice screen, where the application displayed an error message when a spacer or text field was added to the Invoice panel. | |
| 55725 | Resolved an issue in Temenos Infinity, where the copy of a Standard Report threw an error when fields of the report were changed. | |
| 54635 | Resolved an issue in Temenos Infinity, where the Miser core impact account orders were falling in and out of queues as queue criteria was partially based on the primary member's last name (alphabets). | |
| 55607 | Resolved an issue in Temenos Infinity, in relation to name capitalization in rules. | |
| 55662 | Resolved an issue in Temenos Infinity, where Assignment Groups were being accessed. | |
| 55669 | Resolved an issue in Temenos Infinity, where the Miser account import process was stuck in the query of stored procedure "uspSolutionMISERImportAccountMassage". | |
| 54474 | Resolved an issue in Temenos Infinity, where the CPE Exported file had the permissible purpose code "CL" at the end of each row. | |
| 54718 | Resolved an issue in Temenos Infinity where Equity Analysis panel was not available under the Account Collateral screen and when added to an Account Level screen, accessing the panel from the workspace threw an error. | |
| 54719 | Resolved an issue in Temenos Infinity, in relation to automated workflow with 'Change field' workstep which hindered the successful completion of the workflow. | |
| 54825 | Resolved an issue in Temenos Infinity, where Email History Preview format was different from Email template configuration. | |
| 54840 | Resolved an issue in Temenos Infinity, where within a Case Process, if one result was selected, then unselected and a new result was selected, both selected and unselected items would appear in the Case Process. | |
| 54863 | Resolved an issue in Temenos Infinity, where Grant and Weber Client Export Exe process sporadically slowed down and hanging issues were resolved. | |
| 54899 | Resolved an issue where Collection Email History Map had an Email/Address (TO) column, that was 100 characters long. | |
| 54918 | Resolved a truncation error in Post Comment workflow, when the user tried to edit previously posted comments with more than 2000 characters. | |
| 54965 | Resolved an issue where the user was unable to upload a document to 'Account Documents' screen of a given account, which had comma in the file name. | |
| 55024 | Resolved an issue when Queue Refresh was run, from within the application and when email address was entered for notification, the email was not sent via Edge web browser. | |
| 55058 | Resolved an issue where Print Preview was not working in a workflow, for both Chrome and Edge web browsers respectively. | |
| 55090 | Resolved an issue where the Phone number was formatted in the person workspace, which would now support a length of 7, 10 and 11 characters. | |
| 55163 | Resolved an issue in Temenos Infinity, where the user was not prompted to refresh workspace and also workspace was not getting refreshed in person workspace. | |
| 55183 | Resolved an issue when removing a constant field from an export, other constant fields were also removed in Temenos Infinity application. | |
| 55462 | Resolved an issue in Temenos Infinity, where the document upload functionality was not working in Account documents screen of person workspace. | |
| 55488 | Resolved an issue where automated workflows that impacted many accounts, began to timeout and not run to completion. | |
| Core | ||
| 54656 | Resolved an issue, where the application does not open in full screen. | |
| 54726 | Resolved an issue in the Administrative Settings page, where the application displayed an error message when saving the SMTP configuration with a password more than 35 characters in length. | |
| 55079 | Resolved an issue, where unnecessary error messages were not thrown in Events. | |
| 55385 | Resolved an issue in Temenos Infinity, where duplicate records were created when saving new account types mapping record multiple times. | |
| 55453 | Resolved an issue related to Evans Simpson Connector, where the document attachment links in screen rows were displayed as java scriptlinks rather than hyperlinks. | |
| 54468 | Resolved an issue when event actions were run, it caused a lot of unneccesary SQL traffic. | |
| 55698 | Resolved an issue in Temenos Infinity, where Credit Report was not getting imported to tblSolutionSYMITARAccount. | |
| 55723 | Resolved an issue in Temenos Infinity, where new record with new custom table in Core Archive List had an Archive ID value in the standard range less than 2000000. | |
There are no new features developed for the Collections module in this release.
There are no enhancements made for the Collection module in this release.
There were no bugs identified for the Collections module in this release.
There are no new features developed for the Collections module in this release.
There are no enhancements made for Collection module in this release.
| Defect | Description | |
| Collections | ||
| 52352 | Resolved an issue in Temenos Infinity, where the Keystone account import was not getting updated with credit card numbers. | |
| 55962 | Resolved an issue in Temenos Infinity, where the pop-up window which displayed the credit report from underwriting screen, was too small and users had to adjust the window manually to view the entire report. | |
| Core | ||
| 54986 | Resolved an issue in Temenos Infinity, where Session Configuration setting was not working for an idle active user. | |
There are no new features developed for the Collections module in this release.
| Feature | Title | Description | |
| Collections | |||
| 15909 | Additional Collection Advantage Scores | Collection Advantage Connector is now enhanced to support Recovery 2.0 and Priority Score. | |
| 16369 | New Import file from Co-Op | Temenos Infinity Collections module now supports a new import file from CO-OP for GECU that includes joint application information for credit card records. | |
| Defect | Description | |
| Collections | ||
| 55997 | Resolved an issue in Temenos Infinity, where 'AccountWorkflowid' column led to upgrade failure due to insensitive database. | |
| 56055 | Resolved an issue in Temenos Infinity, where Basic Search pop up did not close as expected while resolving Securian Import exceptions. | |
| 53798 | Resolved an issue in Temenos Infinity, where Resolve exception pop up did not close as expected while resolving Securian Import exceptions. | |
| 54960 | Resolved an issue in Temenos Infinity, where Symitar Import Account Message Stored Procedure had to be updated so that it sets the account to delinquent if the balance is less than or equal to share value. | |
| 55663 | Resolved an issue when automated workflow was run, on a unique batch of accounts, automated workflow timed out on the accounts it impacted. | |
| 55813 | Resolved an issue in Temenos Infinity, when attempting to accept or reject a Banko Import review item, the page closes the modal and refreshes, but actually not accepts or rejects the import review item. | |
| 55823 | Resolved an issue in Temenos Infinity, where profile import support of Access Database Engine 16.0 was not successful. | |
| 55824 | Resolved an issue in Temenos Infinity, where letters were not populating with addresses when workflow was run on a Certegy Credit card account. | |
| 55830 | Resolved an issue in Temenos Infinity, where users of Experian Connector were not able to pull credit reports. | |
| 55953 | Resolved an issue in Temenos Infinity, where Letter Archive process generated more logging messages than expected due to deleted Letter History records. | |
| 55954 | Resolved an issue in Temenos Infinity, where Custom field as DATE datatype included the default 12:00 AM timestamp in Views. | |
| 56041 | Resolved an error in Temenos Infinity, when users attempted to access 'Take Break' option when Profile icon was clicked. | |
| 56129 | Resolved an error in Temenos Infinity, where report name in a copied report was not getting changed from original report name. | |
| 56099 | Resolved an error in Temenos Infinity, when the user creates a case but the window to create a case remains static and never prompts the user to continue and refresh the workspace. Muliple cases were also created which the user was not aware. | |
| Core | ||
| 55421 | Resolved an issue in Temenos Infinity, that caused reports to stop working with an "invalid token" error. | |
| 56001 | Resolved an issue in Temenos Infinity, where hex value entered in Advanced CSS was not getting saved. | |
There are no new features developed for the Collections module in this release.
There are no enhancements made for Collection module in this release.
| Defect | Description | |
| Collections | ||
| 53859 | Resolved a mapping issue in views, reports, and letters after collections company flattened fields were configured in Field List Configurations of System Management | |
| 54560 | Resolved an issue in Temenos Infinity, when the user opened person workspace in Edge or Chrome and navigated back to the originally opened workspace, the related accounts grid grayed out and upon refreshing the workspace, related accounts were visible. | |
| 54916 | Resolved an issue in Temenos Infinity, when the user configured Notepad text field in the Field List on Person level Reports. | |
| 54960 | Resolved an issue in Temenos Infinity, where negative balance or overdrawn share accounts from the Symitar Import Account were not showing as delinquent. | |
| 55663 | Resolved an issue in Temenos Infinity, when Automated Workflow was run on a large batch of accounts, Automated Workflow timed out without retrieving accounts. | |
| 56111 | Resolved an issue in Temenos Infinity, where Promise Approval Screen kept on loading and after 30 seconds resulted in a time out error. | |
| Core | ||
| 56198 | Resolved an issue in Temenos Infinity, while navigating to a screen with interactions that had decimal fields, the screen Javascript broke, and displayed error in browser console. | |
| 56248 | Resolved an issue in Temenos Infinity, where subsequent attempts to save app identity resulted in error "DMZ Services: Conversion from string Classic to Boolean is not valid". | |
There are no new features developed for the Collections module in this release.
| Feature | Title | Description | |
| Collections | |||
| 16593 | DNA Member Number added to Basic Search | Temenos Infinity is now enhanced to add Member Code field as a search criterion in the Basic Search section which provides the user to search for Customer record using the member code. | |
| Defect | Description | |
| Collections | ||
| 56119 | Resolved an issue in Temenos Infinity, where persons no longer liable or related to accounts were still monitored by Lexis Nexis through Banko Connector. | |
| 56393 | Resolved an issue in Temenos Infinity, where phone number was not getting displayed in the Person Summary tool. | |
| Core | ||
| 56449 | Resolved an issue in Temenos Infinity, where Save and Next buttons were enabled in the last workflow step of "Origination" screen. | |
There are no new features developed for the Collections module in this release.
There are no enhancements made for Collections module in this release.
| Defect | Description | |
| Collections | ||
| 55463 | Resolved an issue in Temenos Infinity with spire files, where nestled tables in Letter templates got errors when letters were converted from Word to PDF for printing. | |
| 56117 | Resolved an error in Temenos Infinity, when phone or email is clicked on a workspace. | |
| 56444 | Resolved an issue in Temenos Infinity, where Contact Result lookup was not in the defined List Order. | |
| 56465 | Resolved an issue in Temenos Infinity, when debug flag of web.config was set to true led to performance issues and screen latency issues. | |
| 56532 | Resolved an issue in Temenos Infinity DNA instance, where Field Description box was not getting displayed in Chrome and Edge browser. | |
There are no new features developed for the Collections module in this release.
There are no enhancements made for Collections module in this release.
| Defect | Description | |
| Collections | ||
| 54980 | Resolved an issue in Temenos Infinity, where an automated comment was not added in the Workflow history for certain period in Account workspace. | |
| 55110 | Resolved an error in Temenos Infinity, while creating a rule using decision table. | |
| 55830 | Resolved an issue in Temenos Infinity, where customers using Experian Connector were not able to pull credit reports. | |
| 56227 | Resolved an issue in Temenos Infinity, where Optical Export in some cases, were not exporting all the files with the same name. | |
| 56629 | Resolved an issue in Temenos Infinity, where "Product - Lookup" and "Sub-Product - Lookup" fields were not getting displayed for optical exports. | |
| 56651 | Resolved an issue in Temenos Infinity, where Pending Eltropy Message field was always unchecked regardless of any action performed. | |
There are no new features developed for the Collections module in this release.
There are no enhancements made for Collections module in this release.
There are no bugs identified for the Collections module in this release.
There are no new features developed for the Collections module in this release.
There are no enhancements made for Collections module in this release.
| Defect | Description | |
| Collections | ||
|
55813 |
Resolved an issue in Temenos Infinity, where the user was unable to accept or reject Banko import review items. | |
|
56732 |
Resolved an issue in Temenos Infinity, where real time updates for external mortgages from XP2 core were setting the DQ amount and current payment to zero. | |
| Core | ||
| 55756 | Resolved an issue in Temenos Infinity, where unquoted Windows service path triggered security vulnerability in Core process. | |
| 56652 | Resolved an issue in Temenos Infinity of DNA instance, where the account number and source account number of joint applicant populated as the same as primary applicant's account number. | |
There are no new features developed for the Collections module in this release.
| Feature | Title | Description | |
| Collection | |||
| 11690 | IsPrimary Flag on Imported Addresses and emails to be used consistently - design |
If the 'IsPrimary' flag is set in the database on an address or email that is no longer in the import file, then the flag is removed from the old address or email. It is then set for the new address or email which is included in the file. The following cores are affected by this change.
|
|
| Defect | Description | |
| Collections | ||
|
53798 |
Resolved an issue in OSI Collections instance of Temenos Infinity, where the single-digit month date was not getting imported for DateLastExtension and DateLastSkipPayment. | |
| Core | ||
| 57109 | Resolved an error in Temenos Infinity, where Address City field was over 20 characters while processing credit report from Equifax. | |
| 57207 | Resolved an error in Temenos Infinity, where the user could delete Promotions where effective date was in the past. | |
There are no new features developed for the Collections module in this release.
| Feature | Title | Description | |
| Collection | |||
| 11690 | IsPrimary Flag on Imported Addresses and emails to be used consistently - design |
If the 'IsPrimary' flag is set in the database on an address or email that is no longer in the import file, then the flag is removed from the old address or email. It is then set for the new address or email which is included in the file. The following cores are affected by this change.
|
|
| Defect | Description | |
| Collections | ||
|
53798 |
Resolved an issue in OSI Collections instance of Temenos Infinity, where the single-digit month date was not getting imported for DateLastExtension and DateLastSkipPayment. | |
| Core | ||
| 57109 | Resolved an error in Temenos Infinity, where Address City field was over 20 characters while processing credit report from Equifax. | |
| 57207 | Resolved an error in Temenos Infinity, where the user could delete Promotions where effective date was in the past. | |
R21.05.01